Proactive ‘Remote Monitoring’ Service Program
Placing a strong emphasis on customer service, our Remote Monitoring Program combines—in a single, low-cost offering—the technological benefit of remote network monitoring with the practical advantage of local, on-the-ground, professional IT expertise.
Remote monitoring gives our team of network experts a round-the-clock real-time view of a client’s networks and IT assets, so that early symptoms of trouble can be identified and remedial steps can be taken before problems become severe.
What are “Managed Services”?
Managed Services means that we are continuously monitoring the
health of your infrastructure—and managing growth by providing:
- Scheduled site/device reporting—a bird’s eye view into the real
performance of your IT infrastructure
- Perspective into what equipment and software has been installed, and
where current or new system resources can be best allocated
- The ability to forecast failures before they occur, such as a critical
server running out of hard drive space
Managed Services: Features and Benefits Overview
Net@Work’s complete “managed services” package means that you will see increased
performance, security, and reliability – immediately, and at an affordable price.
Features:
- Quick Response
- Net@Work can monitor what issues are
affecting your network, and will respond
before they become critical – such as a
server running low on memory
- Automatic alert dispatch to your IT service
provider guarantees a quick response to
problems at your site
- Security Monitoring
- Alerts Net@Work on attempted network
access by unauthorized users
- Software content control alerts and allows
you to ban high-bandwidth interactive
games or illegal peer-to-peer file sharing
which monopolize business resources and
promote viruses and Spyware
- Extensive security reporting gives you a
bird’s-eye view of your entire network’s
security
- Patch inventory ensures your operating
systems are up to date and not exposed to
vulnerabilities
- Graphical Performance Reporting
- Scheduled executive reporting, automatically
generated and sent directly to your e-mail
address
- Easy-to-understand graphical reports with
“un/acceptable threshold” lines
- Makes capacity management and upgrade
planning simple
- Remote Management and Communication
- Net@Work can minimize disruptions to the
work environment by remotely resolving
issues using a secure VPN system
- If an issue arises that requires on-site
assistance, prior in-depth knowledge allows
us to send fully prepared specialists who can
resolve the issue faster than ever before
- Network services monitoring and alerting
(POP3, HTTP, FTP and others)
- Very low bandwidth requirements – does not
slow down your network response time what
issues are affecting your network, and will
respond before they become critical – such
as a server running low on memory
-
Detailed Site Level Inventory
- Up-to-date hardware, software and patch
information - automatically collected, 100%
accurate – can be used for insurance claims
in case of flood, fire or theft
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| Contact
Us |
For pricing or to learn more how Net@Work can deliver a remote monitoring solution contact us.
email:
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| Key Benefits |
- Significant decrease in
downtime
- Improved network and
hardware performance
- Fewer ‘growing pains’ via
network capacity management
- Lower costs and increased
efficiency via resource
reallocation
- Protection against security
breaches
- IT support visits are more
productive and less intrusive
- Increased employee
productivity by automating
routine administrative
functions
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