- Complete Sales Lifecycle - We will show the flexibility of how you can generate leads through marketing, qualify those leads, and then execute sales processes for winning the initial business and then gaining repeat business from those customers.
- Customer Services Excellence - We will demonstrate how your internal team can handle incoming requests and deliver outstanding service back to your customers. We will also show how customers can be enabled to handle their own service inquiries through self-service options from Sage that are part of the CRM offerings.
- Everyone on the Same Page - You will see how information is highly available across the organization and how people can securely have access only to the items they need in order to complete their job function.
- Information When and Where You Need It - One of the biggest evolutions of CRM is through the evolution of dashboards, reporting, and mobile capabilities. We will show how Sage provides tools to give real time information to people no matter how they access the technology.
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| Friday, December 4, 2009 |
| 12:15pm - 1:15pm EST |
This webinar is complimentary. RSVP required.
In this Webinar we will demonstrate SageCRM 6.2 and SalesLogix 7.5. You will see an overview of how both of these web delivered solutions can help your organization reach operational excellence. With Sage providing freedom of choice these systems can be run on premise or in the cloud and integration to their best of breed accounting solutions is also included.
M. Danny Estrada, MBA CRM Practice Director, Net@Work
Danny Estrada is the CRM Practice Director at Net@Work and guides the vision for delivering CRM capabilities to existing customers and also helps work with internal teams on best practices and methodology for Customer Relationship Management personnel. Mr. Estrada has been consulting with sales and service teams for the past 20 years.
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