CRM by Popular Demand
In my ten years at Net at Work we have constantly worked to satisfy the needs of our customers by making sure that we provide the most relevant solutions to meet the ever changing world of technology. Behind the scenes there is much that goes into what we consult on and knowing how to apply it to a wide range of customer needs.
For anyone involved in the world of Customer Relationship Management (CRM) the pace of innovation has been fast and furious but we have kept pace through a systematic and thoughtful process.
As a result of our due diligence to satisfy the market demand for CRM and related products we have evolved to a point where we are able to take a product agnostic approach yet still be deep in our knowledge of how to make a particular solution meet the needs of the client. What this means for our customers is that we now have the ability to structure solutions across the world’s leading CRM technologies. When you visit our newly revamped CRM solution section of our website you will see leading names like Salesforce, Microsoft, Sage and Infor among the offerings that we provide.
More importantly, the world of standalone CRM is quickly becoming a thing of the past and we leverage partner solutions for things like marketing automation with Act-On or integration to Sage ERP products with integrations from Sage, Greytrix, and Commercient. The important thing to note that it is hard to find one firm that can legitimately provide end to end solutions regardless of whether needs are cloud or on premise and regardless of the starting point.
One of the other key areas for us that we know that one size does not fit all. When we engage with customers they can be just starting the process and need to get up and running quickly or have more complex needs to deploy a new system or fix the one they have already invested in. For that reason we have a myriad of programs like CRM Forensics, CRM Rescue, Lightning Launch, CRM Concierge, and Custom App Development. And we will add more as we see a fit.
We have also spent a number of years focusing on what it takes to deliver a deeper vertical solution and now provide CRM Solutions for Accounting Firms that are tailored to the way an accounting firm will attract, on board, and cross-sell new clients. In this arena we are partnering with firms like Wolters Kluwer to give rich information on practice management data for partners and their marketing teams to leverage as they grow their practices.
It excites us that many people continue to see us as their “go to” expert when it comes to knowing how to take a set of business priorities and help them put the right solutions in place to make a difference in their bottom line. We just wanted to take a minute and let people know what we are up to and that regardless of your CRM needs we know how to get you where you need to go with the right amount of effort for you to justify your investment. We hope that the next time you have a need you will pick up the phone or email us to start a conversation.