Employer Solutions Newsletter – May 2019
Keeping You Up-To-Date With Information About Employer Solutions / HRMS
Employer Solutions Customer Spotlight: An Interview with Kevin Crittendon, Vice President of GreenWood
Net at Work Client GreenWood, a Woman-Owned Business, Provides Facility and Plant Services Needs
GreenWood was founded in 1990 by John Wood, former President of the Maintenance Division of a Fortune 100 engineering, construction and maintenance corporation, and Allen Green, a regional executive for that company. Beginning with an idea, a dream and limited bank credit line, the two formed a company to serve facility and plant services needs for companies in the Mid-Atlantic and Southeastern states.
The Wood family continues to own and operate the business, providing a total package of plan and facility service including maintenance, construction, fabrication and workforce solutions. Today GreenWood serves in over 45 client locations with nearly 1000 employees and is a certified woman-owned business.
Beginning in 2013, Net at Work partnered with GreenWood to provide human resources functions through Sage Abra Suite. At that time, the company had about 400 employees and a dozen or so client/worksites. In addition to Abra Suite, GreenWood used Sage Timberline (now Sage 300 CRE) for payroll and ERP functions.
Four years later, the company migrated to Sage HRMS and added web-based paperless forms with HR Actions. As the company has grown, Net at Work consultants have worked very closely with GreenWood staff to maximize the use of their technology to manage their expanding workforce.
HRMS technology has been a significant contributor to GreenWood’s ability to grow:
- Sage HRMS has been used to track training as well as employee data, allowing GreenWood to identify resources when bidding on new projects;
- Managers are able to manage locations and employees across several states using Sage HRMS and HR Actions;
- Site supervisors can login and initiate employee changes without relying on paper forms and inter-office mail.
One of the core values of GreenWood is safety. Paper safety cards used to be distributed to employees to record issues and good practices. However, compiling the data took weeks and months according to Vice President Kevin Crittendon. Using technology, GreenWood has now deployed a smart phone app to employees, so safety cards can be gathered and analyzed in real time. This has led to faster response time, more effective employee coaching and a reduction in costly and dangerous situations in the workplaces GreenWood operates in.
A recent project Net at Work consultants and GreenWood Safety Director, Mike Simmons, worked on was to create and deploy a paperless “Incident/Near Miss Report” form in HR Actions. The “Incident/Near Miss Report” form allows site manager to make Mike and his team aware of situations where an OSHA-reportable accident almost occurred. The electronic form is seamlessly passed back and forth between safety, HR and the onsite manager, eliminating delays in getting paper forms processed. Photos, witness statements, police reports are all attached to the Action, making a single location for referencing the Incident/Near Miss in the future.
Using Sage Alerts and Workflow, staff are sent the key details of the Incident/Near Miss as soon as the action is complete, giving them the materials to create “Safety Blasts” to distribute to managers and employees. Details are stored in Sage HRMS to be used for further analysis.
According to Crittendon, technology has been a critical tool to the growth and profitability of GreenWood. Having usable data about their employees and their skills has allowed GreenWood to be able to take on new business quickly and with confidence that they can satisfy their customers.