Your Competition is Killing Your Customer Retention: Don’t Fall Behind
Did you know that 91% of businesses with 11+ employees are using a CRM solution? And as a result − all of them have greatly increased their chances of customer retention.
Join us for a live web event and see firsthand how Microsoft Dynamics 365 CRM can optimize your teams day-to-day processes resulting in increased efficiency and customer satisfaction and retention. You will see first-hand how this industry-leading CRM platform:
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Gives You The Full Picture – Understand customer information from: lead story, sales history, phone interactions, collections calls, and reported problems
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Optimizes Customer Support – Creating, tracking, & managing cases (tickets)
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Automates Processes – Using the power of the system to automate workflow
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Empowers Your Customer – Capture customer responses & preferences via email
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Provides a 24/7 Customer Self Service Portal – Show your customers you care by providing a platform to report and manage service tickets
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