One of the most overlooked areas for improving operational performance in manufacturing is in the areas of customer service and inside sales.
In this white paper we outline three key operational improvements that can be realized using functions found in all of the best of breed manufacturing CRM solutions.
- Case Management
- Part and Consumable Order Management
- Integrating ERP and CRM
Based on common trends and success of today’s leading manufacturing firms, improvement in these three areas, even when measured and incremental, can make an enormous impact on your overall operation.