Avalara Tax Automation Software Every aspect of a customer’s experience impacts their satisfaction with a business. But many companies are overlooking one crucial aspect of the transaction: sales tax exemption. This report looks at taking what has traditionally been a customer pain point, and turning it into a competitive edge.

Learn more about:

  • How exemption certificate management impacts customer experience
  • The cost of mismanaging tax exempt customers
  • What makes exemption certificate management so complex

The report also includes certificate management best practices, a document validity checklist, and a cross-functional certificate management process outline.