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Proactive IT Management, Monitoring & Support for a Monthly Fixed Fee

Our experts are here to fully take on – or complement – your in-house IT team by providing access to subject matter experts and highly specialized monitoring, reporting, automation, and IT management platforms.

Read the Frequently Asked Questions

 

Virtual Chief Technology Officer (vCTO)

Responsible for smooth running of day-to-day IT, vendor management, Disaster Recovery & other mission critical components.

Sys Admins

Highly skilled technical resources. Both architects and fire fighters. Works on solution design with CTO.

Project Team

Responsible for project implementation. Ties together hardware, software and cloud to deliver a solution based on customer requirement.

Security Operations

24 x 7 team backed by Al to monitor and remediate security incidents (in conjunction with the helpdesk) within an agreed time-frame.

Network Operations

Responsible for monitoring network traffic, patching, updates, alerts and 24 x 7 monitoring.

Helpdesk

Rapid response, dedicated, expert, friendly team to answer customer issues within an agreed time-frame.

Onsite Team

Experienced technical engineers to be physically onsite on a pro-active or reactive basis.

 

WHAT OUR CLIENTS SAY

 

FAQs About Our IT Support

 

 

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