Karli Vold

Chief Professional Services Officer

With 20 years in SaaS at companies like Kyriba, Versapay, and Q4, Karli has dedicated her career to leading professional service teams around the globe, nurturing relationships with 10,000+ clients worldwide. Her unwavering commitment to customer experience has resulted in record breaking CSAT scores and multiple International Best in Business Customer Service Awards. Karli has more than a decade of M&A experience with public and PE backed companies, seamlessly integrating teams and driving new revenue by balancing accountability with empathy, ensuring both business success and employee development. Karli is described as a people-first leader who fosters collaboration and drives operational excellence, inspiring professional growth through a strategic yet hands on approach to leadership. She lives on the West Coast with her husband and three sons and in her free time loves to travel, garden, read, and ski with her family. Please join us in welcoming Karli to our team and let’s give her all our support as she aligns with our Purpose and Strategic Goals.