Your Competition is Killing Your Customer Retention: Don’t Fall Behind

MS Dynamics 365 CRMDid you know that 91% of businesses with 11+ employees are using a CRM solution? And as a result − all of them have greatly increased their chances of customer retention.

Watch this on-demand webinar and see firsthand how Microsoft Dynamics 365 CRM can optimize your teams day-to-day processes resulting in increased efficiency and customer satisfaction and retention. You will see first-hand how this industry-leading CRM platform:

  • Gives You The Full Picture – Understand customer information from: lead story, sales history, phone interactions, collections calls, and reported problems
  • Optimizes Customer Support – Creating, tracking, & managing cases (tickets)
  • Automates Processes – Using the power of the system to automate workflow
  • Empowers Your Customer – Capture customer responses & preferences via email
  • Provides a 24/7 Customer Self Service Portal – Show your customers you care by providing a platform to report and manage service tickets