Elevating Client Experience: Our New Core Value – Client Champion Initiative
At Net at Work, we’ve always believed that your clients’ success is the measure of our success. That’s why we’re excited to announce a significant organizational enhancement designed to deliver even better outcomes for the clients you refer to us.
This core value reflects our commitment to strive relentlessly to exceed client expectations, consistently anticipating needs to deliver valuable solutions and extraordinary outcomes.
Introducing Our Client Experience Managers
We’ve brought our Client Experience Managers from inside sales into our Professional Services Group, creating a dedicated team focused exclusively on ensuring every client receives exceptional service throughout their journey with Net at Work. This change represents a strategic investment in the relationships that matter most.
These professionals serve as primary points of contact for client escalations and ongoing relationship management. They work closely with our shared services and technical teams across Net at Work’s business units to ensure commitments are fulfilled.
What this Means To You
We understand that in the MSP world, relationships are everything. This initiative ensures that every client touchpoint strengthens rather than risks those relationships. When you partner with Net at Work, you can trust us to take excellent care of your clients because their success is our success, and ultimately, yours too.
