Next Generation ERP Brings Transformational Change to Dental Insurer

By: | Category: ERP

Since 1962, the nonprofit Hawaii Dental Service (HDS) has provided quality dental care to the community, growing to become the largest dental network in the state today. HDS currently serves more than one million people in Hawaii, Guam and Saipan, with 95% of dentists in Hawaii participating in the network.

When HDS began moving its systems from server-based to cloud-based applications, the accounting department was given a mandate -– and an ambitious deadline -– to migrate its legacy Sage 300 accounting software to cloud financial software. Although they felt comfortable with their server-based financial program, they anticipated numerous benefits with the move to a Next Generation ERP that would serve as their financial hub.

The First Line of Support

“We immediately reached out to our technology partner, Net at Work, for advice,” says Cara Numasaki, the Controller for HDS. Net at Work, a technology advisor to small-to-medium-sized businesses, provides extensive services to support the ongoing initiatives of organizations – from software selection and implementation through managed IT and Fractional CIO & Advisory services.

After Net at Work completed a thorough evaluation of their needs and resources, HDS decided on Sage Intacct. “We quickly saw the comprehensive benefits Sage Intacct could provide,” says Charise Shigeta, Accounting Manager for HDS. “We saw opportunities to improve our budgeting process, speed up financial reporting, and simplify multi-company accounting tasks.”

Net at Work is fabulous, and they completed the conversion remotely, on time and on budget.”

The Crowning Impact: New Speed, Efficiency and Time Savings

Once their implementation was complete, HDS began enjoying Sage Intacct and the benefits of using a cloud financial software for insurers, including:

  • new efficiencies in accounts payable processing
  • simplified budgeting thanks to Sage Intacct Planning, a popular tool with HDS directors
  • automated reporting that helps save approximately 17 hours of staff time each month

HDS notes that although their accounting software migration to Sage Intacct needed to be accomplished in record time due to organizational mandates, their implementation was successful due to the expertise and diligence of their chosen technology advisor. Says Numasaki, “Net at Work is fabulous, and they completed the conversion remotely, on time and on budget.”

Download this Net at Work success story case study to learn more about Hawaii Dental’s transition to a Next Generation ERP software, Sage Intacct.