Remote Support - Rescue Assist
Live Remote Assistance powered by Rescue Assist
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
Start a Support Session
How to Get Support
Call our support team and we will talk with you first to determine the nature of the problem. Contact us to view a demonstration of a screen-sharing session.
How It Works
Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Complete the fields, then click Connect.
You are prompted to download a small virus-free plug-in.
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Ways We Can Help
We can view your computer's screen and control your mouse and keyboard for fast problem resolution via the Internet.
We can train temporary help or employees with new responsibilities in quick online sessions.
We can demonstrate new products or newly added functions via the Internet.