Managed IT Support & Cybersecurity Services

MANAGED IT SUPPORT & CYBERSECURITY SERVICES

Security-Forward IT Support to UNLEASH the Power of Your Business.

THE VALUE SECURITY-FIRST MANAGED IT SERVICES BRINGS TO YOU

Modern businesses face identity-based cyber threats, cloud complexity, compliance pressure, and rising cyber insurance requirements. Legacy MSP models focused on tickets and uptime alone no longer meet today’s risk landscape.

Net at Work delivers managed IT support and cybersecurity services built on a Zero Trust, identity-first strategy, helping organizations reduce risk, improve resilience, and scale securely.

READ OUR SERVICE & SUPPORT FAQ

Managed IT Support
Focus on Running Your Business — Not IT
Managed IT Security Services
Security-First, Zero Trust IT Management
Managed IT Security Services
24/7/365 Monitoring & Threat Response
Managed IT Support
Predictable, Fixed Monthly Fee
Managed IT Support
Enterprise-Level Expertise Without Enterprise Headcount
Managed IT Support & Security
Proactive IT — Not Break/Fix
Managed IT Support
Exceptional End-User Experience
Managed IT Services
Reduced Downtime & Operational Risk
Managed IT Support
Built for Compliance & Cyber Insurance Readiness

We don’t just manage IT. We operationalize secure, modern technology environments.

Net at Work Ranked amongst the best Managed IT Services Providers!

What Our Clients Are Saying

“They know their stuff. I would recommend Net at Work because of their competence and depth, experience and desire to do a good job”

Security-First Managed IT, Built for Predictable Growth

Net at Work redefines managed IT services with a Zero Trust, identity-first approach, delivering proactive management, continuous security monitoring, and predictable monthly pricing built for modern organizations.

Read the Frequently Asked Questions

Managed Services Premium
Managed Services Premium

Provides strategic IT leadership, security governance, and maturity planning—without adding internal headcount.

Sys Admins
Systems Administration

Proactively manages endpoints, servers, updates, and backups to keep systems secure, stable, and compliant.

Project Team
Project Team

Designs and delivers infrastructure, cloud, and security projects that modernize your environment and reduce risk.

Security Operations
Security Operations

Monitors identities, endpoints, and cloud activity 24/7 to detect, contain, and respond to security threats.

Network Operations
Network Operations

Continuously monitors network performance, availability, and alerts to minimize downtime and disruption.

Helpdesk
Helpdesk

Provides fast, expert support for day-to-day IT issues—keeping users productive and secure.

Co-Managed IT Services
Co-Managed IT Services

Augments internal IT teams with specialized expertise, escalation support, and flexible coverage.

Identity & Access Management
Identity & Access Management

Controls who can access systems, applications, and data—enforcing least-privilege access across the environment.

Incident Readiness & Response
Incident Readiness & Response

Prepares organizations to respond quickly and confidently to security incidents through planning and testing.

FAQs About Our IT Support

What is Managed Services Premium? How is it different from vCTO services?

Managed Services Premium is Net at Work’s modern replacement for traditional vCTO services. Instead of periodic advisory meetings, it delivers ongoing IT leadership, security governance, and maturity planning embedded into your managed services model. It combines strategic planning, Zero Trust security alignment, identity lifecycle governance, and continuous improvement without requiring a full-time internal IT executive.

What’s the difference between managed IT and co-managed IT services?

Managed IT services are designed for organizations that want Net at Work to fully manage their IT environment, support, and security. Co-managed IT services are built for organizations with an internal IT team that needs additional expertise, escalation support, or security specialization. Both models use the same security-first framework and Zero Trust principles, the difference is how responsibilities are shared.

How does Net at Work approach cybersecurity differently than traditional MSPs?

Most MSPs focus on uptime and infrastructure. Net at Work focuses on how modern attacks actually happen; through identities, access, cloud misconfigurations, and human behavior. Our cybersecurity services are built on an identity-first, Zero Trust strategy, aligned with NIST, CISA, and Microsoft frameworks, ensuring security is proactive, measurable, and continuously validated.

What does “Zero Trust” mean for small and mid-market organizations?

Zero Trust means security is based on verifying identity, limiting access, and continuously monitoring activity, rather than assuming anything inside the network is safe. For SMB and mid-market organizations, this translates into reduced ransomware risk, better cyber insurance readiness, clear governance and audit alignment, and fewer security tools with better outcomes. Net at Work makes Zero Trust practical, not theoretical.

Do you replace internal IT teams?

No. Net at Work is designed to complement or extend internal IT teams—not replace them. Many organizations use our co-managed model to offload security operations, after-hours coverage, identity management, and modernization projects while keeping internal IT focused on business-specific initiatives.

How do you help organizations prepare for cyber insurance and compliance requirements?

We help organizations align IT and security controls with insurer expectations by implementing identity-based security, continuous monitoring, incident readiness planning, and maturity benchmarking aligned to recognized frameworks like NIST and CISA. This reduces surprises during audits, renewals, and security assessments.

How is pricing structured for managed IT services?

Our managed services are delivered through a predictable, fixed monthly fee based on your environment, security requirements, and service model (managed or co-managed). This approach eliminates surprise costs and aligns IT spending with business outcomes, not ticket volume.

Is Net at Work the right fit for growing or acquisitive organizations?

Net at Work is purpose-built for organizations experiencing growth, complexity, or M&A activity. We help standardize environments, integrate security controls, and scale IT operations without sacrificing visibility, governance, or control.

What’s the best next step if we’re evaluating managed IT or Zero Trust services?

The best next step is a Zero Trust Readiness or IT Maturity Assessment, which provides a clear view of current risk, gaps, and priorities without committing to a full engagement.

Ready to Get Started?

Contact us today to learn how Net at Work’s next generation IT support services can unleash the power of your business.

Phone: 1-800-719-3307
Email: info@netatwork.com

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