NetSuite SuiteWorld 2016 Conference News Recap

Managed security services are becoming a critical part of the managed IT services, so for those considering a managed security approach for their organization, this post discusses some key questions you should be asking a potential managed service provider.
Source: Keypoint Intelligence/InfoTrends Is your company experienced with businesses similar to mine? Experience within your industry is invaluable. This helps ensure the provider understands the applications, regulations, and other factors most relevant to your business. The same goes with business size. A provider that has worked with businesses of your size can better understand your infrastructure and priorities. Do not take for granted that the security services provider has this experience. If the provider claims to have this experience, ask for these types of references. Then, follow up with these references to ask about their experiences with the provider. You would do this for any employee—why not do it for the company you’re paying to keep your IT secure? What certifications and training are your employees required to have? The security service provider’s employees are the ones doing the actual work. It is very important to understand their certifications and ongoing training requirements. It is also worth inquiring about their hiring procedures and practices, to help ensure staff is generally trustworthy. Can you manage my current infrastructure and security technologies? Some providers of IT security services also rely on revenue from the resale of security platforms, applications, software, etc. There is nothing wrong with this approach, or for you to engage with them as a transactional customer. That said, a managed security services provider should focus primarily on monitoring and managing security technologies as opposed to selling technology. What responsibilities does each party have under the arrangement? It is important that your organization and the provider clearly delineate the responsibilities and expectations of each party. You may, for instance, want to understand if the security services provider intends to outsource any components of their operations. Getting answers to these four questions should be the beginning of a conversation with a potential provider, not the last steps in making a deal. A managed services provider should be stable and trusted. Give the most weight to a provider that answers many of your questions before you ask them, and wants to provide as much information as necessary to make you comfortable. [blogpromo type=’Webinar’ link=’https://www.netatwork.com/resource/managed-services-matters/’ btntext=’Watch Now’ iconlabel=’On-Demand Webinar’] Managed IT Services: What It Is and Why It Matters Learn the strategic importance of managed services, compare traditional IT Support to what Managed Services delivers, and how it can complement your current IT staff.[/blogpromo]

With the potential impact of natural disasters and other disruptive events, you must be protected with a disaster, emergency response and business continuity plan. In a proper plan, 3 critical components that are planned for protection are People (employees, customers), Information and systems, and Facilities. In a recorded webcast we outline the 10 best practices to prepare for natural or IT disasters as developed by the American Red Cross and our partner Axcient. You will learn key steps to help keep your employees safe and business running through any disaster scenario, including: Preparing a Disaster and Emergency Response Plan to protect your employees, business assets and IT infrastructure Business Continuity 6-Step Plan Real demonstrations of how to maintain continuous IT uptime during a disaster Watch now and learn best practices to keep your businesses protected and productive. Because no business has time for downtime.

During the implementation cycle, we’re often asked if we can set it up so a company can automatically email a report in Sage X3 – sales order confirmations when someone places an order, for example, or confirmation invoices when goods are shipped. By leveraging the destination management and workflow capabilities of Enterprise Management, it’s very possible – easy, in fact – to set it up so that you can click just one button and send an automatically generated email. As an example, we’ll try to create an environment where we can simultaneously create the invoice from the delivery screen and email the confirmation to our customer. First, you’ll have to create the email destination and make sure that the parameters are configured to be able to email within the parameter values. This is where you’ll define the email server IP or mask. Second, you must define a new report code and its default values. This will allow you to specify which print destination to use. Note that you can also do that using the destination by user functionality.
These are the default values under setup > destinations > default values. Next, create the print code for this new report code. Please make sure that it allows for direct print, as that bypasses the print parameters screen and assumes you’ll use all the default print parameters. You’ll also need to configure the workflow rule and the entry transaction to allow each action to be automated.
And the entry transaction setup as follows: The only setup you need to worry about is the report code and the auto print flag. To get this to work with just one click, you need to have only one entry transaction set up. Otherwise, you’ll have to pick the appropriate transaction code before it gets sent. Now, as soon as you click on the invoice button from the delivery function, it will automatically pop up the print parameters as well as an email to the contact with the buyer function from this specific customer when you choose to print. It will automatically attach the document to the email like this: We hope this blog answers your questions regarding how to automatically email a report in Sage X3. For other questions, please contact us.   Net at Work and COVID-19: Resources for Sage X3 Users