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Resource Library

Resource Library

Take advantage of our vast library of complimentary learning materials and stay up to date on the latest in business software and best practices.
Featured
CRM User Adoption: From Resistance to Revenue
Are your sales reps folding their arms and refusing to use your CRM? You’re not alone. Research shows that 65% of teams either avoid CRM entirely or use it inconsistently, and poor user adoption
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Spotlight / Editor Picks
Maximizing your Business Intelligence Experience
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Not Your Father’s CRM: Transforming Manufacturing Operations with AI-Native Workflow Automation and Enterprise-Wide Connectivity
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The Strategic Importance of Your IT Service Desk
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Products
Document Management
Transform EVERYTHING from POs to Payments – Automate AP and More
Watch this recorded webinar to find out how DocLink can help your customers streamline their AP processes, improve productivity and reduce their costs for immediate ROI.
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Sage CRM
Best Practices and How To Manage Sage CRM Dashboards
Part of driving productivity of your sales, marketing and customer service teams involves using technology to direct and remind team members about what is open, what needs to be done and what is at risk. Enter Sage CRM dashboards.
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CRM Software
Improving Customer Service with Case Management
The most overlooked, underutilized part of CRM is found in the customer service department. Nearly every CRM solution provides a robust set of tools to help customer service representatives support their customers in a more efficient and effective manner. Join us in this session to get an overview of what the customer service capabilities are in most CRM solutions and see a few examples of how it can be applied in your company
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Dynamics CRM
CRM Software
Microsoft Dynamics CRM Admin 101: How to Manage & Control Data
Part of the value of today’s modern cloud-based CRM solutions are their ability to accommodate rapid changes over time to allow your sales, service and marketing tools to grow with your business.
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Sage HRMS
Fast & Focused: Support Resources for Sage Users
We are there when you need us! Join us to learn about Sage support options and access as well as Net at Work helpdesk options. We will also review Net at Work’s Total Care program, a complete package of consulting, support and helps, including free Crystal reports.
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Dynamics CRM
CRM Software
Microsoft Dynamics 365 Tips & Tricks: How to Use the Dynamics 365 App for Outlook
Among other features, the Dynamics 365 App for Outlook allows users to view Customer Engagement information about email recipients and file emails as Dynamics 365 activities.
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Sage HRMS
Fast & Focused: Actionable Data – Create Term. Analysis Report in Sage HRMS
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Sage Fixed Assets
Sage 300 ERP
Managing ROI for Fixed Assets
Organizations that allocate and deploy their assets effectively generally earn a higher return on those assets and improve their prospects for growth.
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Digital Transformation
Managed IT Services / Security
Cybersecurity Strategies: Preventing, Detecting & Responding to a Digital Attack
Cyberattacks are on the rise. Phishing, Malware, Ransomware, Password Breaches, Denial of Service Attacks – while around for some time, are now changing in design and growing in complexity.
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