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Resource Library

Resource Library

Take advantage of our vast library of complimentary learning materials and stay up to date on the latest in business software and best practices.
Featured
CRM User Adoption: From Resistance to Revenue
Are your sales reps folding their arms and refusing to use your CRM? You’re not alone. Research shows that 65% of teams either avoid CRM entirely or use it inconsistently, and poor user adoption
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Spotlight / Editor Picks
Maximizing your Business Intelligence Experience
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Not Your Father’s CRM: Transforming Manufacturing Operations with AI-Native Workflow Automation and Enterprise-Wide Connectivity
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The Strategic Importance of Your IT Service Desk
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Products
Sage 300 ERP
How to Gain Efficiencies in Sage 300 While in the Middle of a Pandemic
How are companies adapting to the new normal when it comes to managing their business? What are they doing with corporate IT infrastructure, mobilizing Sage 300, warehousing, manufacturing, ecommerce, payments, managing paper, collections and more?
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Sage X3
Sage X3 Product Roadmap: See What’s Ahead
Sage recently published its quarterly product roadmap to provide Sage X3 users with an understanding of the future direction of the product, what upgrades have been implemented so far, and the exciting new features that are planned ahead.
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Digital Transformation
Sales Tax Automation
Digital Transformation and Tax Compliance
Even before the COVID-19 pandemic, businesses leaders were readying for Digital Transformation, and this has only accelerated since the pandemic’s onset. In this white paper learn why tax compliance is naturally well suited to benefit from Digital Transformation & why it should be part of those efforts.
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Sage CRM
What’s New in Sage CRM 2020 R2 – An Overview of Latest Release
In this session, we’ll highlight some of the recent product improvements released in Sage CRM 2020 and walk you through the latest version. Plus, we’ll also review the new features from previous updates. For those who have not upgraded your Sage CRM in over a year, you will want to attend this session.
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Sales Tax Automation
Keeping Tax Exempt Customers Happy
Many businesses are finding themselves failing sales tax audits due to lack of proper exemption certificates or difficulty in finding paper certificates. Audits are expensive in terms of interest, penalties, and resources required to manage the audit. Watch this on-demand webcast to learn more about the link between exemption certificate management and improved customer service, as well as solutions that help your buyers and your business.
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Managed IT Services / Security
Cyber Insurance for Business: Separating Fact from Fiction
Join this virtual discussion with panelists from Department of International Trade, Berne & Herndon PLLC, & Cysurance, as we talk about what’s available & bust some myths about who needs cyber insurance, why you may need it & what type of coverage is best for your organization.
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CRM Software
Leading CRM Solutions – An Overview and Comparison
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HRMS/Payroll Software
Taking the Pain Out of Performance Reviews
Everyone hates the traditional annual performance review process, yet 90% of companies still use that outdated approach. Organizations like Google, Spotify, Twitter, Walmart, Target, ING Bank and Dun & Bradstreet have demonstrated that setting OKRs (Objectives and Key Results) is a better way of fueling performance. It’s all about Continuous Performance Management (CPM).
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Document Management
Sage 100 ERP
Go Digital with DocLink Paperless PLUS for Sage 100
We live in a world of instant access to all types of information online, so why is it so hard to find what you need when in the office? Because it’s often stored in a variety of locations; file cabinets, the network and external media to name a few.
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