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Multichannel Retail and Direct Marketing Solutions
Create more effective customer-centric business processes with ERP
software designed especially for multichannel retail and
direct marketing.
Improve your global business management and your bottom line with the first-class functionality of Sage X3 (Sage Enterprise Management) for Multichannel Retailers. A fully integrated extension of Sage ERP X3 Distribution software, Sage ERP X3 for Multichannel Retailers is designed to meet the specific needs of mid-sized multichannel retailers and direct marketers with extensive, cost-effective functionality in key areas including marketing & campaign management, merchandising, pricing & promotion and much more.
Real-time responses to your customers' urgent needs.
Improve your customers’ experience and build loyalty by responding to queries in real time with Sage ERP X3 (Sage EM) direct marketing software. Access critical information throughout the system with just a click and accurately respond to any customer request. A fuzzy-logic order entry screen quickly searches existing records — and prevents duplicate records — as users capture partial information from a customer on the fly, such as a postal code or a misspelled customer name.
Powerful business intelligence updated in real time.
Determine how an item, customer segment, or geography contributes to sales revenue, identify customers’ most and least favorite items, track buying trends, build relevant targets for new campaigns and more with Sage ERP X3’s robust business intelligence engine. Powered by leading Business Objects™ technology, this intuitive, fully-integrated business insights tool enables you to analyze customer data and business performance on the fly, and in real time.
Value-added functionality for more dynamic direct marketing.
Build your competitive advantage with these additional direct marketing software capabilities included in the Sage ERP X3 Multichannel Retail application module:
- Fuzzy logic customer search and order entry
- Complex order line capabilities (campaign to line for pricing, apparel entry, cost breakout, rolled goods entry, special handling codes, freight options)
- Coupon and gift certificate management
- Mixed payment method and split credit cards
- Advanced and assisted campaign targeting (predefined filters, targeting wizard)
- Campaign planning and follow-up
- Customer points/loyalty program management
- Phone integration for productivity tracking and customer identification
- Multiple pick and schedule methods for low quantity/high volume orders
- Multiple allocation methods for distribution of third party charges into inventory value
- Ready-to-use BI universes for sales & marketing analysis
Learn more habout Sage ERP X3 Distribution software core functions for sales, CRM, warehousing, purchasing and finance. You can also download the application module datasheet.
In this webcast, Matt Rand of Palmer Holland, a leading chemical distributor, joins us to discuss their motivation in seeking a new Chemical ERP business management solution, their digital transformation journey and why ultimately they chose Sage X3 (now Sage Enterprise Management).
View WebcastWith ever-changing compliance rules and greater complexity, disjointed systems or too costly market solutions are the enemies of chemical manufacturers & distributors – occurring when ERP, CRM, & supply chain processes are allowed to operate in silos. Thankfully, today’s business management solutions have been evolving to meet the industry’s complex demands.
Watch this recorded webcast for a look at how integration of Sage X3 (now Sage Enterprise Management) and eCommerce is easy, powerful and a must-have for the fast growing digital chemical enterprise.
View this on-demand webcast for an engaging discussion about how you can spot the not-so-obvious signs that you're running an outdated or underpowered accounting software or ERP solution. It will help you identify gaps in your current solution and recommend next steps.
Watch this FREE recorded webinar to learn about a framework you can use for ERP justification and vendor selection. Ensure you don't overlook the important questions when choosing a software package to help run your business.
Learn how to easily assess different options for deploying ERP-on premise, on demand/SaaS, vendor-hosted, etc.-and get a rich understanding of what it means to be "in the cloud."
Client Testimonial: Five Star Products Inc.
Watch this Sage ERP X3 success story about Five Star Products Inc., a process manufacturer, and distributor of cement, precision grout and concrete repair products.
From its headquarters and distribution operations to its four remote shipping and warehouse locations, X3 provides enterprise-wide tools to this leading wholesaler of medical products.
View Client StoryLearn how Sage X3 (now Sage Enterprise Management) solved the manufacturing and reporting challenges of this concrete and cement products manufacturer and distributor.
Read how an ERP solution helped a global paint manufacturer streamline the flow of information, improve inventory management and enhance customer service.
Read about how one shellfish processor is positioned for continued growth with its ERP solution.
Learn how this dairy manufacturer milked the benefits of its ERP solution for better planning production and forecasting demand.
Learn how this ERP solution that was a perfect wrap for a national tortilla manufacturer and distributor.
Learn more about how Canada's oldest candy company realized a full ROI from its ERP solution in less than one year through labor efficiencies and improved support of the company's growth and expansion.
Read how a leading cleaning products manufacturer and distributor experienced improved collaboration, decision making and forecasting from its ERP solution.
Read how a leading global chemicals distributor found ERP success for improved flexibility, scalability and regulatory compliance.
Net at Work's quarterly Sage ERP X3 newsletter keeps you informed about Sage X3 product updates, software training, free educational webinars, and more. Read through our archive below to learn helpful Sage ERP X3 tips & tricks and other important information related to Sage ERP X3 and your business.
2014
- Sage ERP X3 News: April 2014
- Sage ERP X3 News: January 2014
2013
- Sage ERP X3 News: October 2013
- Sage ERP X3 News: July 2013
- Sage ERP X3 News: February 2013
2012
- Sage ERP X3 News: December 2012
- Sage ERP X3 News:September 2012
- Sage ERP X3 News:May 2012
- Sage ERP X3 News:February 2012
