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Optimize Field Operations with NetSuite FSM powered by Net at Work

Seamless Integration for Unparalleled Service Efficiency

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Unified Field Service Operations

Streamline operations with intelligent scheduling and dispatching, empower technicians through real-time mobile access, and enhance efficiency with integrated work order management. Our solution optimizes field service performance, boosting productivity and customer satisfaction.

Intelligent Scheduling and Dispatching

Real-Time Mobile Access

Integrated Work Order Management

Efficient Service Contract Management

Addressing Field Service Challenges Head-On

Improve Mean Time to Repair (MTTR) and First Time Fix Rate (FTFR) by empowering technicians with mobile access to customer notes, service history, and recommended fixes
Enhance customer satisfaction with improved Average Response Time, SLA compliance rate, and AI- driven insights for preventative maintenance.
Increase technician utilization through intelligent resource suggestions, route optimization, and real-time tracking.
Streamline work order creation, assignment, and tracking for improved visibility.
Automate service contract management, reducing administrative overhead and ensuring timely compliance.
Leverage AI capabilities for predictive maintenance, intelligent scheduling, and route optimization.

NetSuite FSM Powered by Net at Work

FSM OmniSuite Standard*

Financials First SuiteSuccess Standard
- >30 General Access Users
NetSuite Standard Service Tier
NetSuite Field Service Management (FSM) Standard
- >30 Users
- (10) General Access Users
- (20) Field Service Mobile Users
- FSM OmniSuite Flex Rate bundle by Net at Work

FSM OmniSuite Premium*

Financials First SuiteSuccess Premium
- 30-100 General Access Users
NetSuite Standard Service Tier
NetSuite Field Service Management (FSM) Premium
- 30-100 Users
- (10) General Access Users
- (20) Field Service by Net at Work Users
- FSM OmniSuite Flex Rate bundle by Net at Work

FSM OmniSuite Fullscope*

Financials First SuiteSuccess Premium
- 30-100 General Access Users
NetSuite Standard Service Tier
NetSuite Field Service Management (FSM) Premium
- 30-100 Users
- (10) General Access Users
- (20) Field Service by Net at Work Users
- FSM Flex Rate for Mobile Managers bundle by Net at Work
- Mobile Manager Bundle by Net at Work

*Subject to additional Professional Service charges determined by scoping and level of effort:

Quotes & Upsells
Multi-day Tasks

What Sets Net at Work Apart?

Our team of field service ERP software specialists are versed in both legacy and modern, cloud-based systems – so we know your existing technology environment as well as where you’re headed. That’s the power of Net at Work.