Best Software Delivers Update to SalesLogix

Scottsdale, Ariz. – June 9, 2003 – Best Software today announced the availability of an update to SalesLogix®, the leading CRM product for small to medium-sized businesses. The update offers new database support for Oracle 8.1.7 and 9iR2, an updated Web user interface and enhanced customization capabilities within the SalesLogix Support Client.

First introduced in October of 2002, SalesLogix v6 is built on a new architecture that enables easy integration with back-office accounting and business management applications small and medium-sized businesses use every day to gain insight into their customers. The new architecture also provides a significantly improved method for tailoring SalesLogix to the company’s unique business processes. More than 200 enhancements were made to the SalesLogix Sales Client, SalesLogix Web Client and SalesLogix Support WebTicket to ensure SalesLogix customers continue to achieve increased efficiency, sales performance and rapid return on investment.

Additional SalesLogix v6 features users will benefit from include:

Improved communication with customers and prospects – 
Major usability enhancements to the SalesLogix Sales Client including new mail merge capabilities with HTML templates for sharp, personalized e-mail, letters and faxes.

Enhanced Web Client capabilities and user interface – 
Design and functionality improvements including support for Groups, Outlook® e-mail integration and Crystal Reports™.

Updated SalesLogix Support WebTicket for improved customer service –Intuitive interface for enhanced usability, improved workflow and quick access to resolutions by employees and customers.

Advanced flexibility – Significant improvements in the SalesLogix Architect minimize the time and complexity to customize SalesLogix, while maintaining compatibility with existing versions.

Easier administration and security – Enhanced administrator tools for simplified user maintenance and security using the SalesLogix Administrator.