Sage Software Veteran Joins Net at Work as New Director of Client Care and Inside Sales
New York, NY – November 17, 2011 – Net at Work, a leading business technology solutions provider, and top Sage Software partner, today announced that it has named Seth Ellertson as its new Director of Client Care and Inside Sales. Mr. Ellertson will manage Net at Work’s Client Care Team and will ensure that clients have timely access to the technology solutions and services portfolio that enable them to more efficiently and profitably manage their business.
Mr. Ellertson brings 13 years of experience with global software publisher Sage Software. Before joining Net at Work, he was responsible for all CRM revenue for Sage in Eastern North America, including New Sales, Install Base Sales, and M&S contracts. Mr. Ellertson brings a wealth of CRM expertise, deep knowledge of business applications, long-standing relationships across the Sage channel community, and consistent with Net at Work’s core business ethos, an abiding emphasis on customer satisfaction.
Mr. Ellertson will be replacing Mike Fitzgerald, who has held the position since Net at Work acquired his company, The Fitzgerald Group, in April 2010. Mr. Fitzgerald had planned on winding down a distinguished 35 year career in the industry before the end of 2011; he will stay on for another six weeks and work closely with Mr. Ellertson to facilitate a smooth transition, after which he will continue his involvement with Net at Work as an outside consultant.
“In the 12 years I’ve known Seth Ellertson I’ve come to appreciate not just his impressive skill set but the level of commitment and passion he brings to what he does,” said Alex Solomon, Net at Work’s Co-President. “Seth has a broad and deep knowledge of Sage’s business solutions and the real-world challenges today’s businesses face. I can think of no one more qualified to succeed Mike Fitzgerald, who spent the past two years architecting and developing a scalable and effective client care team. Seth’s leadership ability coupled with the platform that Mike built will put our client care team in position to deliver solutions that best meet the always-changing needs of our clients.”
“For years, I’ve watched Net at Work from the other side, as they evolved into one of Sage’s most trusted business partners, setting the standard for customer support and satisfaction,” Mr. Ellertson said. “Since accepting this position, I’ve had the opportunity to see up close their recipe for success: expanding their footprint-and their talent base- through strategic acquisitions, while remaining nimble and close to their customers. Net at Work has a unique value proposition in the channel community, offering a full portfolio of business applications-ERP, CRM, HR-while providing related IT services, including infrastructure support and web development. I look forward to joining the Net at Work team and building on all that Mike has achieved in giving our clients the most responsive and comprehensive service in the industry.”