SAGE CRM R1 2013

New in Sage CRM 7.2
Sage CRM 7.2. Enhanced Productivity. Enabling Success

Sage CRM 7.2 delivers a host of exciting new features and enhancements that help you leverage the latest trends in mobility, Social CRM and business collaboration. The mobile suite now includes two new mobile Apps for the iPhone® and Windows 8, while the Social CRM suite, which already integrates with key social media applications including LinkedIn and Twitter, is enhanced further with new social capabilities that allow Sage CRM teams to gain customer insights from Facebook.
Benefits Snapshot

  • Greater sales team productivity
  • Mobile workforce enablement
  • Business-wide efficiency
  • Instant customer and prospect information
  • Increased speed in accessing the right information

 

Business collaboration across teams using Sage CRM is now possible with new social-style collaboration powered by Yammer and the release also includes smarter reporting to enable faster, secure, customised reports, quickly populated with the latest CRM information.
Sage CRM Sales Lite for Apple iPhone
Sage CRM’s new native apps for the iPhone and Windows 8 provide you with real-time data to help manage your business relationships, even when out of coverage. Sage CRM Sales Lite for the iPhone provides access to customer information, tasks and appointments, along with the ability to track and log outbound calls, emails and SMS activities, all from your mobile phone.
Sage CRM Sales Tracker for Windows 8
Sage CRM Sales Tracker for Windows 8 gives you access to your Sage CRM Company, Person and Opportunity records from your Windows 8 Tablet device. You can build a watch list of opportunities key to your pipeline and drill down to record details to get a full picture of the opportunity you are working with. Sage CRM Sales Tracker can also be accessed via a Windows 8 PC.
Business Collaboration powered by Yammer
Business collaboration across teams using Sage CRM is now possible with new social-style collaboration powered by Yammer. Teams can now collaborate with Yammer to discuss opportunities, leads and support cases in a more social and transparent manner. Yammer also helps employees to stay on top of relevant conversations happening across the business and loop in relevant team members when necessary.
Sage CRM for Facebook

In addition to LinkedIn and Twitter, you can now gain further customer insights from Facebook. All three social media channels can now be used to listen, engage and learn about your customers and prospects, without having to leave your Sage CRM.

Smarter Reporting
Sage CRM 7.2 offers smarter reporting with enhanced features built to enable faster, secure, customised reports, quickly populated with the latest CRM information. Rich new graphic charts and report cloning capabilities enable you to quickly create visual reports with interactive graphs, for at-a-glance business insight and informed decision-making.

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