Adapting to the New Age of AI-Powered Cyber Threats
When you log in to your computer on a Monday morning and see that ransomware screen demanding payment, you should realize that the attack didn’t start that weekend. As Net at Work CISO Michael Powell explains, “To stage an attack, it’s not uncommon for a threat actor to…
The CRM ROI Fallacy – Why We’re Measuring the Wrong Things
Every quarter, executives approve customer relationship management (CRM) investments based on a fundamental miscalculation. They’re measuring license costs against projected revenue lift but missing the biggest variable in the equation: human behavior. The standard pitch sounds compelling: “CRM investment of…
Your CRM Could Be Solving Problems Across Your Entire Manufacturing Operation
Is your CRM software helping your sales team while holding back the rest of your business? In many manufacturing companies, Customer Relationship Management (CRM) software lives in a clearly defined box. It’s where the sales team tracks leads, manages pipelines,…
The Five Hallmarks of Modern ERP
Legacy ERP systems built in the 1990s served organizations well for decades. However, for many organizations, they may now represent a significant barrier to growth. Approximately 40% of business leaders identify legacy systems as a major obstacle to digital transformation. …
How CRM Integration Boosts Manufacturing and Distribution Efficiency and Customer Retention
Your ERP system transformed back-office operations, but it addresses only half of your business equation. While ERP excels at post-sale management, it leaves a critical gap in managing relationships that determine customer loyalty versus defection. In B2B manufacturing and distribution,…
What It Means to Have Someone Truly in Your Corner: Introducing Our Client Champion Value
Delivering exceptional client experiences has been part of Net at Work’s DNA since our founding nearly three decades ago. You’ve experienced our genuine care in your implementations, felt it in our support responsiveness, and seen it in how we define…
Simplifying CRM Adoption
What if the Customer Relationship Management (CRM) technology your organization invested thousands of dollars in to streamline operations and boost revenue is sitting unused by the very people it was designed to help? Projects with strong change management and user…
Why Senior Living Centers Can’t Afford to Wait: The Critical Need for Modern ERP Technology
What happens when the fastest-growing population segment in America meets outdated financial systems? The answer is becoming increasingly clear as senior living operators struggle to keep pace with unprecedented demand while managing operations through disconnected, legacy technology platforms. In this…
How Smart ERP Implementation Transforms Chemical Manufacturing Sustainability
The chemical manufacturing sector accounted for 54% of all industrial waste managed in the United States in 2022, up from 44% in 2013, according to the EPA’s Toxics Release Inventory National Analysis. This dramatic increase of 10 percentage points in…
How Modern ERP Systems Transform Field Service Companies into Customer Experience Leaders
Did you know that McKinsey research reveals improving the customer experience has increased sales revenues by 2 to 7 percent and profitability by 1 to 2 percent? For field service companies serving the HVAC, plumbing, electrical, and other trades, this…
How Modern Construction ERP Finally Addresses the Industry’s Communication Problem
Did you know that 95% of construction firms report significant operational advantages after implementing ERP systems, with improved collaboration and centralized data access being the top benefits? Yet despite widespread technology adoption, construction productivity has improved by only 0.4% annually…
ERP Migration: Beyond the Cloud vs On-Premise Debate
In 2021, Gartner analysts predicted that more than 85% of organizations would embrace a cloud-first principle by 2025 and would not be able to fully execute their digital strategies without the use of cloud-native architectures and technologies. Now, in 2025, that…
Beyond Compliance: Why Distribution Leaders Are Using ERP to Drive Green Logistics Innovation
Are distribution companies prepared for a future where sustainability isn’t just an option, but a competitive necessity? According to research from McKinsey & Co., logistics emissions from freight and warehousing account for at least 7 percent of global greenhouse gas…
Cybersecurity in Healthcare ERP: Strategies for Protecting Patient Data
If a cyberattack shuts down your healthcare ERP system for days, can your patients still receive the care they need? Healthcare organizations face a growing cybersecurity crisis, with the American Hospital Association reporting that the healthcare field experienced more cyberthreats…
