MAS 500 ERP – CRM
Sage CRM SalesLogix Support
Sales and Marketing deliver customers to your business — but your Customer Support department keeps them with you for the long haul. With the costs of acquiring customers 5–10 times higher than retaining them, support solutions designed to build lasting relationships with your customers have a tremendous impact on the bottom line.
The MAS 500 eCustomer e-commerce module brings the power of the Internet and fully integrated Web-based technologies to your business. This module offers flexibility and ease of use for you and your clients to conduct business over your Web site. Through a business-to-business storefront, customers can order items from a general catalog that you can customize for your Web site. When they’re ready to purchase, they simply submit the order and receive an immediate confirmation. When the order is accepted, they receive an automatic e-mail acknowledgement.
The newest MAS 500 module, eSalesforce, will empower your salespeople with a level of efficiency, productivity, and customer service that is sure to boost sales. With eSalesforce, you can keep your sales team in the field and help them maximize their selling opportunities. eSalesforce empowers your salespeople with real-time remote access to critical customer account information and the ability to perform essential sales activities, including placing orders, checking order and shipment status, as well as managing invoicing, payment, and credit history. Down-time turns into up-time when your sales team has remote access to their accounts. Whether you’re on the road, in the air, or at home, eSalesforce ensures that you can keep up with new opportunities, manage forecasts, and review sales and commission results.
Sage CRM SalesLogix Sales
Sage SalesLogix Sales helps drive opportunities throughout the sales cycle by automating activities such as follow-up calls, letters, and literature fulfillment, based on sales and marketing processes that you define. Sales professionals can send personalized communications to individual customers or groups of prospects using customized HTML e-mail templates. They can also track competitors and access the Sales Library for product specifications, FAQs, or marketing materials.
Sage CRM SalesLogix Marketing
Building lasting and profitable customer relationships means you need to execute effective, timely marketing initiatives across all of your sales channels. It is critical that your company’s marketing resources are put to their best use. Sage SalesLogix Marketing provides full-scale marketing campaign management and sophisticated analytical tools designed to identify your most profitable customers and shorten your sales cycle. Capturing rich, timely data from customer interactions across your organization allows you to develop and execute meaningful marketing programs that drive results. Most importantly, Sage SalesLogix delivers critical marketing intelligence, such as return on investment (ROI) for your marketing campaigns, so you can focus your strategy and resources on results-driven marketing programs for your business.
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