Changes to the Sage Partner Program – A Recap

By: | Category: ERP

I recently wrote about the “Perfect Storm” of challenges that Sage resellers are contending with as they navigate through a market with the pandemic as the backdrop. That article highlighted the end of the Sage Advocate program, in which many small to mid-sized partners participated.

Changes to the Sage Partner Program for FY21

Earlier this week, Sage announced new changes to the Partner Program for FY21 that are sure to impact all partners. The impact will be viewed as positive by some and not so positive by others, but everyone will certainly be impacted. If you were not one of the hundreds of resellers attending the call here is a summary of some of the changes announced:

  • New Customer revenue requirement added – for example $10K added to Standard tier that must come from new customers
  • Margin adjustments effective April 1, 2021 – dropping 10% to 20% on perpetual
  • Product multipliers removed for Sage HRMS, Fixed Assets, BusinessVision and BusinessWorks
  • Sage will no longer provide Sales Support for Sage HRMS or Fixed Assets
  • Sage Intacct will count towards Mid-Market solutions tier thresholds
  • Sage Partner Cloud will count toward tier thresholds (not yet available)

If any of these changes will put additional hardship on your Sage practice, I invite you to reach out to me for options and opportunities in joining our Partner Alliance community. There are 50+ Sage partners currently in our Alliance Program who all continue to experience success as Alliance members. Our Sage Advocate partners recently gave us a 100% on a partner satisfaction survey (85% satisfaction across all 200 Alliance partners).

The Partner Alliance

The Net at Work Alliance Program has been powering Sage partners since 2013 and we have proven solutions for:

  • Tier attainment
  • Marketing and sales support
  • Building recurring revenue
  • Business planning

For more details on our broad portfolio of partner services visit

Exit Options

Additionally, if you are one of the 40% of channels partners planning to retire in the next 3 to 5 years, Net at Work can assist. As the largest Sage partner in North America, trusted by partners and clients since 1996, we offer the best experience for your clients and the highest valuation for your business.

The demand from partners to explore the “Exit” opportunity has been so high that we have asked Tom Miller to focus on this full time.  If you have any questions please reach out to Tom at

We are committed to working with partners in turning today’s challenges into opportunities, enabling you to unleash the power of your business and better serve your clients today and well into the future.

For more information please contact me directly via phone 800.719.3307 x1747 or email