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Home » Newsletters » Employer Solutions / HRMS Newsletter – June 2020 » Have Performance Reviews Jumped the Shark?

Employer Solutions / HRMS Newsletter – June 2020

Keeping You Up-To-Date With Information About Employer Solutions / HRMS

Have Performance Reviews Jumped the Shark?

By: Jared Dinsmore, Delphia Consulting

The “traditional” Performance Review process is painful and has questionable results

There’s definitely something wrong with Performance Reviews. They’ve been described as “fraudulent, bogus, and dishonest.¹” Between 60% to 90% of employees and managers say they dislike the performance evaluation process², and yet 90% of companies keep doing things the same old way². Why?

We’ve seen this movie before

When it comes to Performance Reviews there’s a standard playbook:

  • Start of the year: Employee and Manager meet and set goals for the upcoming year
  • Mid-way through: They meet to review status of these goals
  • End of Year:
    • Uncomfortable meeting to discuss a year’s worth of performance in 30-60 minutes
    • Some goals are no longer relevant
    • Manager focuses mostly on areas for improvement
    • Employee is ambivalent

Manager’s typically dread doing Performance Reviews and Employees mostly walk away with a list of after-the-fact things they could have done better. Where is the good in this process?

Solving the Pains of Performance Reviews

Meeting once a year or every six months to set goals and document results in a performance appraisal is not effective. Leading organizations know this and it’s why companies like Deloitte and Adobe have adopted Continuous Performance Management (CPM) strategies³.

CPM is a continual holistic process; it involves near-term objective and goal setting, regular one-to-ones (i.e., coaching sessions or “check-ins”) and real-time feed­back.  It’s a more natural process that eliminates much of what we hate about traditional performance management.

CPM in a nutshell:

  • Employee and Manager agree to a few short-term goals for the Employee
  • Each goal has a clearly defined means of tracking progress and defining success
  • Employee and Manager have regular “check-ins” (e.g., meet every 2 weeks) where progress can be reviewed and discussed
  • Feedback (from both parties) is documented throughout the process
  • Adjustments and “course-corrections” are made on the fly

Are Performance Reviews Still Relevant?

CPM doesn’t eliminate the need for the annual Performance Review, but it does make the process a lot better. CPM strategies make Performance Reviews:

  • More efficient
  • Less subjective
  • Relevant
  • More productive
  • Less uncomfortable

See For Yourself

Join me and miviva co-creator Joe Rotella, SPHR, SHRM-SCP on Thursday, July 16, at 1PM EST to see how to take the pains out of performance reviews, and how adopting a Continuous Performance Management (CPM) approach can drive performance in your organization.

We’ll show you miviva – a new software solution that gives you one place for everyone to manage their goals — set them, track progress against actual results, capture feedback, and evaluate performance — so you can keep focused and achieve what you’re striving for. Register to attend here:

Webinar   Upcoming Live Webinar:
Taking the Pain Out of Performance Reviews
Date: July 16
Register Here

About Jared Dinsmore

Jared is the co-creator of miviva, a Continuous Performance Management solution that provides one place for everyone to manage their goals — set them, track progress against actual results, capture feedback, and evaluate performance — so you can keep focused and achieve what you’re striving for. Jared has background in HR Software, Usability Engineering and has been designing software for over 20 years.

References:

  1. Samuel Culbert http://www.performancepreview.com/
  2. HR Professionals’ Perceptions About Performance Management Effectiveness
  3. Deloitte and Adobe have adopted Continuous Performance Management (CPM) strategies
« Return to Newsletter

In This Issue
  • From the Desk of the Employer Solutions Practice Director
  • What is Keeping HR Professionals Up at Night?
  • 6 Ways HR Teams Can Handle Emergencies Using the Right HRMS
  • How Attendance Issues Affect Your Business
  • Five Steps to Reduce the Spread of COVID-19 in the Workplace
  • Have Performance Reviews Jumped the Shark?
  • Employer Solutions Client Spotlight: Goodwill Industries of Dallas

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