Sage 300 Security Alert: Updates That May Affect Use of Sage 300 – OAuth and TLS

By: | Category: ERP

Sage recently sent an email (see it at the bottom of this thread) where they announced two important items that may directly impact your company’s ability to work within the Sage 300 product.

For your convenience, we have highlighted the key points and next steps below. We also hosted an informative webinarChanges to Sage 300 that May Impact Your Ability to Operate, where we went over this in detail, as well as the options available so your staff can continue to work efficiently.

The Impact to Sage 300
The changes announced affect those who are not upgraded to Sage’s currently supported versions, as well as those not fully patched on the current editions.

Here are instructions on how to check what version of Sage 300 you are running.

Emailing From Sage 300 Stops Working On October 1, 2022
On 10/1/2022 Microsoft is disabling basic email authentication. Google shut this off in June of 2022. Basic email authentication is currently used in many versions of Sage 300 and allows your company to be able to do the following:

  • Email Invoices to Customers – this also applies to quotes and orders
  • Email Statements to Customers
  • Email Purchase Orders to Vendors
  • Email remittance advices to Vendors and Customers
  • Email reports to your team

Sage 300 Will Go Into “READ ONLY” Mode – September 2023
Transport Layer Security (TLS) is a common methodology used for servers to communicate with each other. Some editions of Sage 300 use TLS 1.0 and 1.1 which are seen as security risks by the software industry. Most published have depreciated these versions and now use TLS 1.2 or 1.3. Sage is joining the other publishers in depreciating TLS for 1.0 and 1.1 if you are not upgraded and fully patched on current editions by September of 2023.

FAQ: What Can you Do in “Read Only” Mode

Both these changes impact all users – even those organizations only using an instance of Sage 300 for reporting or Inquires.

NEXT STEP – Watch Our Webinar

  Changes to Sage 300 That May Impact Your Ability To Operate
Watch Now

We reviewed the details around Sage’s end of support for Transport Layer Security (TLS): and the options your company has so that your staff can continue to efficiently work. Agenda:

  • What is OAuth and why will my email stop working 10/1/2022
  • What is Transport Layer Security & why may Sage 300 go into “Read Only”
  • Why Avalara customers have to update their Sage 300 before 12/31/2022
  • Options and Alternatives available for OAuth emailing
  • Options and Alternatives for READ ONLY mode
  • Creating a Digital Road Map Plan for the future / keeping Sage 300 current
  • Q/A