A business process is a series of logically related activities or tasks (such as planning, production or sales) performed together that, once completed, will accomplish an organizational goal. This goal might be the delivery of a service or product to a client or it might be an internal process developed to increase efficiencies, reduce errors or give the organization an opportunity to reallocate personnel to higher-value activities.

For Net at Work, these goals usually center around helping our clients improve their business processes thru automation and often this is accomplished with a document management solution. Depending on the unique requirements a client may have, we might implement a process improvement solution with our partner, Altec, utilizing their doc-link technology.

Then, as we integrate this solution into their Sage 300 business management and other business solutions, efficiencies are dramatically improved across the organization.

Altec points out that an organization can spend countless diligent hours at work, but outdated business processes might stifle success and that passion and motivation are not enough to offset barriers from inefficient processes. To work smarter is to identify those inefficiencies and enact change, implementing solutions that will increase productivity and will have a greater organizational impact than simply “working harder.” And one way to work smarter is by going paperless.

An integrated document management system, like Altec’s doc-link, eliminates all that time wasted scanning, copying, printing, filing and searching for documents. Money is no longer misused shipping files across the country, storing documents off-site and paying clerks to do unnecessary manual data entry. Early-pay discounts are not missed and customers and vendors are kept happy. As common business bottlenecks – such as the approval process of AP invoices – are removed, processes are made faster, cheaper and more efficient. When businesses grow as a result, organizations are not burdened; they continue that success.

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For those of you just beginning to consider integrated document management, here’s a quick overview of what paperless life looks like:

• Electronically capture documents (including immediately capturing documents directly from your Sage 300 system)
• Access them from any device
• Streamline business processes using workflow
• Automate the output of files

Watch for our next article on improving your business processes where we will take a deeper dive into those activities above. In the meantime, if process improvement is something you are considering today, either in AP, AR, HR or organization-wide, please connect with us at Net at Work. We are here to help.